Privacy policy

Privacy Policy

Last updated: July 2025

At Hello Sunday Ventures, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and share your personal data when you visit or make a purchase on our website: https://www.hellosundayspf.com.

1. Who we are

Hello Sunday Ventures, Ltd

Registered address: Atlas House West Devon Business Park, Suite 26, Tavistock, Devon PL19 9DP, United Kingdom
UK Company number: 13286345

Contact email: customer.service@hellosundayspf.com

2. What personal data we collect

We collect the following information:

  • Identity data: first name, last name, billing and shipping address
  • Contact details: email, phone number
  • Financial data: payment details (securely processed by third parties, we never store your card details)
  • Technical data: IP address, browser type, operating system, duration of visit, pages visited (via cookies)
  • Account details (if you create one): username, order history
  • Marketing Data: Communication Preferences

3. How we collect your data

Your data is collected when:

  • You place an order
  • You sign up for an account
  • You subscribe to our newsletter
  • You browse our website
  • You participate in promotions or surveys

4. How we use your data

We use your data to:

  • Process and deliver your orders
  • Manage payments and returns
  • Send you order updates
  • Respond to customer service inquiries
  • Send you promotions (if you've consented)
  • Improve our website and services

5. Legal basis for processing

We process your personal data under the following legal bases:

  • Performance of a contract (to process your orders)
  • Consent (for email marketing)
  • Legal obligation (for accounting/tax purposes)
  • Legitimate interest (to improve the user experience)

6. Who we share your data with

We may share your data with:

  • Payment service providers (e.g., Stripe, PayPal)
  • Courier companies (Royal Mail, DPD, etc.)
  • Analytics service providers (such as Google Analytics)
  • Legal Authorities When Required by Law

We do not sell your data to third parties.

7. International transfers

Some of our suppliers may be outside the UK. Whenever we transfer your data outside the UK, we ensure that it is protected by appropriate safeguards (such as approved standard contractual clauses).

8. Your rights

Under the UK GDPR, you have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing
  • Withdraw your consent at any time
  • Request data portability

You can exercise your rights by writing to us at: [contact email].

9. Cookies

We use cookies to improve your experience and analyze site traffic. You can manage your preferences from the cookie settings on our site or from your browser.

For more details, please see our Cookie Policy.

10. Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes described, including legal and tax requirements.

11. Changes to this Policy

We may update this policy from time to time. We recommend that you check it periodically. We'll notify you about important changes.

12. Contact

If you have questions about this policy or want to exercise your data protection rights:

Email: customer.service@hellosundayspf.com
Mailing address: Hello Sunday London, 24 Southwark Bridge Road, SE1 9HF

If you are not satisfied with our response, you can lodge a complaint with the UK Information Commissioner's Office (ICO): https://ico.org.uk